SMS Terms & Conditions

1 Program Description

Colinas Foods may send SMS/text messages related to:

• Order updates and delivery notifications
• Account-related alerts
• Customer service follow-up
• Reminders and operational notifications
• Application-related communications, including credit application follow-up when applicable
• One-time passcodes or verification codes for account access or security

2 Opt-In

You may opt in to receive SMS messages from Colinas Foods by:

• Submitting your phone number through our website or platform
• Providing your phone number during account setup, application, or business onboarding
• Requesting to receive text updates from our team
• Using services or workflows where SMS notifications are offered and accepted

By opting in, you confirm that:

• You are the authorized user of the mobile number provided, or
• You have authority to consent to receive text messages at that number

3 Message Frequency

Message frequency varies depending on your relationship with Colinas Foods, your transactions, your account activity, and the services you use. You may receive recurring messages.

4 Message and Data Rates

Message and data Rates may apply according to your mobile carrier plan. Colinas Foods is not responsible for any charges billed by your wireless carrier.

5 Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message you receive from us.

After you send STOP, you may receive one final message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from that program unless you opt in again.

6 Help

For help, reply HELP to any message you receive from us.

7 Supported Carriers

Our SMS program is supported on major U.S. wireless carriers including AT&T, T-Mobile, Verizon, Sprint, and others. SMS delivery depends on your wireless carrier. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.

8 Eligibility and Acceptable Use

You agree not to use our SMS services in any unlawful, abusive, or unauthorized manner. You agree to provide accurate contact information and to update us promptly if your mobile phone number changes.

9 Privacy

Your use of our SMS services is also governed by our SMS Privacy Policy. We do not sell, rent, or share your opted-in phone number or any SMS consent information with third parties for marketing purposes.

10 Changes to These Terms

We may update these SMS Terms & Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued participation in our SMS program after changes are posted constitutes your acceptance of the revised terms.

11 Contact Information